Clients and LEP persons are counting on you, so once you accept an appointment, we expect you to keep it—that is the core of MINT’s commitment to service and empowerment. We understand that on rare occasions, an emergency can keep you from being able to fulfill your commitment. As soon as you realize that you cannot make it to an appointment you have accepted, do two things: 1) go back to the email calendar invitation and click “NO” or “DECLINE.” Then, call us at 651-764-MINT (6468). If you call us after-hours, please leave a message.